Contact Us
Have questions? We're here to help. Reach out anytime—we respond quickly.
Office
3815 River Crossing Parkway, Ste 100
Indianapolis, Indiana 46250
Our Response Times
Phone calls answered 24/7
Email responses during business hours
Consultation scheduling
Concerns & Grievances
Caring with a Purpose Home Care wants clients, families, and employees to feel safe speaking up. If you ever have a concern about services, staff behavior, safety, or respect for property, you may file a complaint or grievance at any time without fear of retaliation.
Your Voice Matters
We take every concern seriously and encourage you to report any issues you experience. Your feedback helps us maintain the highest standards of care.
Protected from Retaliation
We guarantee that filing a complaint or grievance will not result in retaliation or any negative consequences to you or your care.
How to File a Complaint
You may submit a concern or grievance in any of these ways:
- • Call us: 317-561-9153 (available 24/7)
- • Email: homecare@caringpurpose.com
- • In person: Visit us at 3815 River Crossing Parkway, Ste 100, Indianapolis, Indiana 46250
- • Use the form below: Submit a detailed complaint online
Submit a Concern or Grievance
All grievances are handled confidentially and investigated promptly. We will follow up with you within 3 business days.
Service Areas
We serve seniors and individuals with disabilities throughout the greater local area. While we cannot serve all locations, we work with many communities. Please contact us to confirm service availability in your area.
Typical Service Areas Include:
- • Private residences and homes
- • Independent senior apartments
- • Senior living facilities
- • Group homes and community settings
Don't see your area listed? Call us at 317-561-9153 to inquire about service availability.
Common Reasons to Contact Us
Interested in care services? +
We'll discuss your needs, explain our services, and walk you through the process. We're here to answer all your questions about personal care, companion care, homemaker services, and more.
Request a consultation →Information about Medicaid Waiver? +
We specialize in helping people navigate Medicaid Waiver programs. We can explain eligibility, help with applications, and guide you through the entire intake process.
Learn about Medicaid Waiver →Interested in private pay options? +
Our flexible private pay services offer hourly options, customized care plans, and no long-term contracts. We can discuss pricing and availability.
Explore private pay →Want to join as a caregiver? +
We're always looking for compassionate, reliable caregivers. Learn about our employment opportunities, benefits, and application process.
View career opportunities →Need to speak with someone urgently? +
For urgent matters, please call us directly at 317-561-9153. We have staff available 24/7 to assist you.
Start Your Medicaid Waiver Journey — Contact Us Today
Ready to learn more about Medicaid Waiver services? Fill out the form below and our team will contact you within 24 hours to discuss your options and get you started on your journey.
Ready to Get Started?
Don't wait. Reach out today and let's talk about how we can help you or your loved one.
Call Us Now: 317-561-9153